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    Skills Employees Need to Succeed in the Workplace

    Who better to explain what skills employees need in order to succeed in the workplace than today’s employers and people who are actually in the workforce?

    University of Phoenix recently partnered with the U.S. Chamber of Commerce to produce: Life in the 21st Century Workforce: A National Perspective. The study combines the results from surveys of employers and workforce employees. The goal was to determine what skills employees need to succeed in the 21st century workplace and how that ties into higher education.

    The study shows that 8 in 10 employers surveyed by the U.S. Chamber of Commerce, and 72 percent of workers from the University of Phoenix survey say that a college education is necessary if one wants to be successful in the workplace. Why you ask? Well, at least half of the employers surveyed say that post-secondary education does three main things:

    • Prepares individuals for success in the workplace
    • Provides individuals with core academic knowledge and intellectual skills
    • Provides individuals with the workforce skills and knowledge for success in a specific career

    In fact, 53 percent of the employers who were surveyed say that they are having a tough time finding people with the skills, training, and education that they need. This further emphasizes the importance that these employers place on higher education and training.

    At the same time, when it comes to getting hired, workers say that it is more than just having the right technical skills and education related to your field.  While these skills are important, there are certain soft skills that are also important.  Soft skills are related to behavioral skills.

    The study identifies five soft skills that workers say are most important when it comes to getting hired and being successful in the workplace:

    • Ability and willingness to learn new skills (84%)
    • Critical thinking and problem solving  (82%)
    • Collaboration and team work  (74%)
    • Interpersonal communication  (72%)
    • Ability to analyze and synthesize information (69%)

     

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